On top of things and extremely courteous
"Mark Hancock successfully worked through significant issues with my two Long Term Disability policies. Both carriers had denied payment. I was simply too sick and didn't have the know-how to approach an appeal. Mark simply took over for me. Using my plan documents, he handled all the medical documentation from multiple physicians. I had several medical conditions contributing to my overall inability to work. He crafted a well-thought-out appeal based on my disability plans and medical conditions. When the carriers asked for an independent medical exam, he carefully managed the process to ensure the provider had all of my medical documentation to make a fully informed decision.
In the end, he successfully prevailed over both carriers — a significant source of income for me and my family. He also worked closely with my Workers’ Compensation attorney to provide the best protection possible against that settlement recovering from my Long Term Disability Award.
Mark is well respected in the community. His office is well run and the billing process clearly outlined. He is able to effectively communicate through either email or on the phone. His office staff is on top of things and extremely courteous. His appropriate use of third-party contractors to review and bolster my appeal was very effective.
In short, this is the type of experience you hope to have when working with a law group. I will continue to use Mark as needed as my conditions progress. I would feel comfortable referring anyone to this group and would be happy to talk with anyone considering his services."
Oct 30, 2014
Let me first start by conveying my sincere thanks and appreciation to the Law Offices of Mark E. Hancock
"Let me first start by conveying my sincere thanks and appreciation to the Law Offices of Mark E. Hancock for the efficient and professional service they provided in helping me win my claim for disability with Cigna Insurance Company.
David (Wayne) verses Goliath (Cigna): I attempted to handle my application for disability by myself. It was a huge mistake. Needless to say Cigna denied my claim. I needed to appeal my case. Having been beaten down and my health declining I needed to find an attorney who was an expert in Long Term Disability/ ERISA appeals & litigation, had the heart of a lion, tenacious, professional while being compassionate. My case was very complex and diplomacy and hard work were required to resolve it. My prayers were answered when I found the Law Offices of Mark E. Hancock. I really don't know what I would have done without him. He has truly been a blessing. When I met him I immediately felt like he cared about me as a person. He was always reassuring and displayed confidence during each of our conversations. He was very approachable and not stuffy like some lawyers. I was extremely impressed with his knowledge of disability law and with the way he handled my case against Cigna. He developed a winning strategy which included but not limited to getting the assistance of a vocational expert and developed special questionnaires for each of my doctors to complete, which ultimately provided a more personalized picture of my overall health.
Thanks to the herculean efforts of the Law Offices of Mark E. Hancock he prepared a very thorough and compelling document for my appeal. I am proud to say I won my case. I am unable to say enough good things about Mark.
In summary, if you need an awesome attorney to handle your disability case –FOR YOUR OWN PHYSICAL HEALTH AND MENTAL WELL BEING, I URGE YOU TO HIRE MARK BEFORE YOU BEGIN THE ARDUOUS APPLICATION PROCESS."
Oct 30, 2014
My wife and I can now live our lives in a much better place than before when we were being cheated out of our insurance money.
I was referred to Mark Hancock by another attorney friend a couple of years ago to help me in a case against an insurance company.
Immediately Mark took control of the situation. He contacted the insurance company and started proceedings against them for wrongful termination of the longstanding disability case.
He was able to get all of the records which proved that the company was dishonest in their dealings with me.
Long story short, we were able to go to mediation and obtain a suitable settlement. My wife and I can now live our lives in a much better place than before when we were being cheated out of our insurance money.
I highly recommend Mark, and have in the past sent friends to him for his assistance.
Nov 13, 2014
Dr. David C.
Mark Hancock is knowledgeable, savvy, kind and trustworthy
Mr. Hancock was referred to me by close friends who had a very positive and successful experience with their claim. I had not sought guidance from an attorney before and I was wary. Mark Hancock is extremely open and honest, he quickly made me feel comfortable and he is easy to trust given his excellent communication. He spent extensive time with me on the phone making sure I understood everything happening and keeping me informed and up to date. He contacted and recovered records from ALL my doctors and creating extremely well versed, convincing and well thoight-out documents for the insurance companies, to help make not only an injury claim recovering the limits of the other driver's policy but also helped make a UIM claim through my own insurance company since my injuries were outside the other motorist's limits. Both were very successful. Mark Hancock helped smooth this process over and took care of what could have been a very stressful situation by settling my medical bill leins for me, prior to settling, for a largely discount amount (this saved me lots of money!). I believe for many attorneys, this would have been left up to me. Mark Hancock is knowledgeable, savvy, kind and trustworthy! This experience was much less stressful with the help of Mark Hancock. I would absolutely seek his guidance and hire him as an attorney if I ever needed another one in the future.
May 14, 2015
"If you want to be represented with extreme professionalism, attention to detail and experience this is the company for you."x
First of all I want to thank Mr. Hancock and his staff for assisting myself and my family through a very difficult time. The last thing you want to do when you are not feeling well is to deal with an insurance company that has terminated your benefits.The Law Offices of Mark E. Hancock was able to get the insurance company to reverse their decision and reinstate my benefits. Mr. Hancock successfully obtained and reviewed my LTD plan and medical records,highlighted all my conditions,restrictions and limitations, interfaced with my doctors and got information from them helpful to my case, lined up a vocational expert, pointed out inconsistencies and errors in the insurance company's position, helped me handle their request to have a doctor examine me,and won an appeal for me. I am an executive/high level manager for a national public company and I appreciate the high level of professional service that Mark and his company have provided and continues to provide throughout this very difficult process.
Aug 1, 2015
The financial and emotional security that I obtained with Mark Hancock's help was worth every penny.
I am very grateful to Mark Hancock for helping me with my successful disability claim with my insurance company. I do not know if I would have had the same result without his help. I do know that I would have had a difficult time dealing with the paperwork and dealing with the problems that arose while filing my claim. After my first meeting with Mark, I thought that I had chosen the right person for the job. As the claims process continued, I was sure that I had chosen the right person. As Mark helped me navigate through the claims process, I was impressed with his skills, his knowledge of the law, his attention to the smallest details, and his enthusiasm for his work. In addition, he was friendly, easy to talk to, kept me up to date with frequent communications, and appeared to genuinely care about me as a person and about my problems. I would have had a lot of difficulty with the claims process if I had done this on my own, and I am so glad that I had Mark to help me. I highly recommend Mark Hancock, and would have him help me again without reservation if I needed to.
Aug 22, 2015
Michael J, MD
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